Shipments to Italy, San Marino and Vatican City are made by GLS courier and are free.
Packages destined for countries within the European Union contain an order receipt. It is possible to request a commercial invoice on request at the time of order confirmation. All shipments to countries outside the European Union, as required by customs procedures, are accompanied by an official invoice that declares the value of the individual items. Any customs clearance charges are the responsibility of the customer.
In case of non-customs clearance in the country of destination by the customer Identità srl reserves the right to charge the return costs with related charges to the customer, reversing the amount requested by the courier in charge from the sum that Identità srl will go to reimburse the customer.